Terms & Conditions – Travelasan

This agreement (“User Agreement”) governs the relationship between Travelasan (“Company”, “We”, “Us”) and the user (“Customer”, “User”) accessing our services via website, WhatsApp, phone, email, social media, or any other communication channel.

By booking or inquiring with Travelasan, the User agrees to be bound by all terms mentioned herein.

Where this agreement and the Cancellation & Refund Policy differ on cancellation charges or on refunds, the Cancellation & Refund Policy applies. It is the more specific document and it is the one kept current.

The User confirms that they have read, understood, and accepted all Terms & Conditions before making any booking.

Any service availed from Travelasan constitutes full acceptance of this agreement.

If the User does not agree, they must refrain from using our services.

Travelasan acts as a facilitator and intermediary between the User and third-party service providers (airlines, hotels, DMCs, transporters, visa partners).

We do not own or operate these services.

All bookings are subject to supplier terms and conditions.

All prices are dynamic and subject to:

In case of pricing errors:

Final pricing is locked only after payment.

Advance payment is mandatory for booking confirmation.

Balance payment must be cleared before travel.

Failure to pay may result in:

Whether the advance you have already paid comes back to you, and what is credited to your account in its place, are set out in section 10 of the Cancellation & Refund Policy, linked in the menu above. That policy governs cancellation and refunds, as stated in section 1.

Airlines, hotels, and local operators have independent terms.

The User agrees to comply with:

In case of conflict: Supplier rules will apply where relevant.

The User is solely responsible for:

Travelasan will not be responsible for errors caused due to incorrect information provided by the User.

Airfares are real-time and non-blocked unless ticketed.

Flight schedules may change without notice.

Travelasan is not liable for:

Any additional cost must be borne by the traveler.

Itineraries are subject to:

Travelasan reserves the right to:

Transfers may be private/shared as per plan.

Delays due to traffic/weather are not our liability.

No refund for missed services due to:

Visa approval is solely at the discretion of embassies.

Travelasan only provides assistance.

We are not responsible for:

No refund for services impacted due to visa issues.

Travel insurance is recommended.

If included, it is governed by insurer terms.

Claims must be handled directly with insurance provider.

The charge bands that apply, the treatment of flights, peak-season dates and no-shows, and the cases where little or nothing is recoverable are set out in the Cancellation & Refund Policy, linked in the menu above. That policy governs cancellation and refunds, as stated in section 1.

Refunds processed only after receiving from suppliers.

What is deducted from a refund, the evidence we owe you for each deduction, how long it takes, and which account it is paid into are set out in the Cancellation & Refund Policy, linked in the menu above. That policy governs cancellation and refunds, as stated in section 1.

Changes are subject to:

No guarantee of same pricing.

Travelasan is not liable for events beyond control:

In such cases:

Maximum liability of Travelasan is limited to: Amount paid by the customer

We are not liable for:

User is responsible for:

Travelasan is not liable for misuse.

User agrees to receive:

Users may opt-out by contacting us.

All website content belongs to Travelasan.

Unauthorized use is prohibited.

Providing false information may result in:

Travelasan reserves full rights to act against fraud.

Travelasan may refuse or cancel bookings if:

User agrees to indemnify Travelasan against:

Photos the User adds to their Travelasan account remain the User's. Adding a photo does not, by itself, give Travelasan any right to show it publicly.

Travelasan may feature a photo, and the words the User shares with it, on its Instagram, website and ads, with the User's first name, only where the User has ticked the consent box for that specific photo. Consent is given photo by photo; it is never given for all photos at once, and a profile photo is never used for marketing.

By ticking the box for a photo, the User confirms that everyone in the photo has agreed to it being featured, and that there are no children in it.

The User may withdraw consent for any photo at any time, by unticking the box on their dashboard or by contacting Travelasan. Travelasan will then not feature that photo again, and will remove it where it has featured it.

Content will not be misused or used unlawfully.

Content cannot be copied or reused without permission

Website use is at User’s risk

Travelasan may update terms anytime

Continued use means acceptance

This agreement does not create partnership or agency

Both parties act independently

All disputes fall under Gurugram, Haryana (India) jurisdiction

By booking with Travelasan, the User confirms: