FAQs – Travelasan
Effective date: 16/09/2026
Answers about Travelasan packages, booking, destinations, visas, and support.
About Travelasan
What is Travelasan?
Travelasan is a professional travel planning company offering customized domestic and international holiday packages, flights, hotels, and complete travel solutions.
Since how long has Travelasan been operating?
Travelasan has been serving travelers since 2020, delivering trusted and personalized travel experiences across multiple destinations.
What makes Travelasan different from other travel agencies?
We stand out through:
- Customized travel planning
- Competitive pricing
- Strong destination knowledge
- Dedicated customer support
Destinations We Cover
Which destinations does Travelasan specialize in?
These are the destinations we package. For the first group you can see the price, and what it covers, before you speak to anyone:
Packages you can price on this site
- Bali
- Dubai
- Thailand
- Vietnam
Packaged by us, priced by our desk for your dates
- Australia
- Japan
- Kazakhstan
- Maldives
- Paris
- Singapore
- South Korea
Sold as part of a combined route, not on their own
- Azerbaijan — travels with Kazakhstan
- HongKong — travels with Macau
- Macau — travels with HongKong
Anywhere not on this list, including destinations within India, we quote on request rather than off a shelf. Ask us and we will price it properly.
Booking & Process
How can I book a package with Travelasan?
You can book through:
- Website inquiry form
- Phone call
Our travel experts will guide you step-by-step.
What is the booking process?
- Share your travel requirements
- Receive customized itinerary
- Confirm with advance payment
- Get vouchers and final documents
How much advance payment is required?
An advance is required to confirm a booking, not optional. How much depends on what the airline and hotel need in order to hold your dates, so it is quoted to you before you pay anything. The balance must be cleared before you travel.
If the balance is not paid in time, the booking can be cancelled, and the booking fee within your advance is not refundable — it does not come back to you as money. Easy Points of the same value are credited to your Travelasan account instead, to put towards a future trip. Both of those are terms of the booking contract rather than things decided case by case, so they are worth reading there rather than taking our word for it here.
Pricing & Offers
Are your packages fixed or customizable?
All our packages are customizable based on your budget, travel dates, hotel preference, and activities.
Do you offer the best price guarantee?
We aim to provide the most competitive rates along with quality service and reliable partners.
Are there any hidden charges?
No. What your package includes and excludes is written on your quote before you pay, and we do not add charges to it afterwards.
The figure that catches people out is not a charge added on top but an amount held back out of a refund if you cancel. That is disclosed too, and not by us in this answer: the Cancellation & Refund Policy lists what may be deducted, requires a supplier document as evidence for each deduction, and says anything that cannot be evidenced is not deducted.
Inclusions & Services
What is included in your packages?
- Hotel accommodation
- Airport transfers
- Sightseeing tours
- Flights (if included)
- Meals as per itinerary
What is usually excluded?
- Personal expenses
- Visa fees (unless mentioned)
- Travel insurance (we can arrange it on request, priced separately)
- Tips and optional tours
Can you arrange travel insurance or an eSIM?
Yes. Neither is included in our package prices, but we can arrange travel insurance and an eSIM for mobile data on request, and add them to your quote at their own price.
Flights, Hotels & Transport
Can I book only flights or hotels?
Yes, we offer standalone bookings for flights, hotels, and transfers.
What type of hotels do you provide?
We provide 3-star, 4-star, and luxury hotel options based on your preference.
Are transfers private or shared?
Most packages include private transfers unless specified otherwise.
Visa & Documentation
Do you provide visa assistance?
Yes, we assist with visa processing and documentation for most destinations.
What documents are required?
- Passport copy
- Travel details
- Additional documents depending on visa requirements
Changes, Cancellation & Refunds
What is your cancellation policy?
It is written down, dated, and public. You can read the whole of it before you book, without asking us for it.
What a cancellation costs you depends on the airline, hotel and other suppliers holding the booking, so that figure is not fixed and we will not pretend it is. What we may keep back out of your refund is fixed: the policy sets out a closed list of deductions, requires a supplier document as evidence for each one, and states that a deduction that cannot be evidenced is not taken.
Which document applies if that policy and our Terms & Conditions ever disagree is settled in section 1 of the Terms, not here.
Can I reschedule my trip?
Yes, rescheduling is possible subject to availability and applicable charges.
During Travel Support
Will I get support during my trip?
Yes. Our team is available on call and WhatsApp during our working hours to help while you travel.
What if something goes wrong during travel?
We coordinate with our local partners to resolve issues quickly and ensure your trip continues smoothly.
Special Travel Types
Do you offer honeymoon packages?
Yes, we specialize in honeymoon packages with romantic stays, private experiences, and special arrangements.
Do you handle family and group tours?
Yes, we design packages for families, groups, and corporate travel.
Safety & Trust
Is Travelasan a trusted company?
Yes, Travelasan has been operating since 2020 and has served a wide range of satisfied customers across India.
How do I know my booking is secure?
All bookings are confirmed with proper vouchers, and we work only with verified partners.
Contact & Support
How can I contact Travelasan?
- Phone: +91 88822 93467
- Email: contact@travelasan.com